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Glimpse The Void
Joined: 11 Dec 2010
Posts: 873
Location: Legion Of Doom Headquarters
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 Posted: Wed May 18, 2011 2:28 pm Post subject: |
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At the moment, they can do whatever they like because they offer a superior product.
It will be a very short matter of time, when they are superseded by privateer press or some new company. As soon as someone offers a game that is as rich, with models that are as nice, makes an effort to build a community, and actually gives half a damn, it will be curtains for GW.
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Osprey
Joined: 07 Mar 2011
Posts: 159
Location: Norfolk Va
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| Posted: Wed May 18, 2011 4:18 pm Post subject: |
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why cant another company produce a cheaper moddel line but use the same rules from GW?
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SiteAdmin
Site Admin
Joined: 27 Nov 2010
Posts: 956
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| Posted: Wed May 18, 2011 5:30 pm Post subject: |
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| Ospray wrote: | | why cant another company produce a cheaper moddel line but use the same rules from GW? |
Mantic....Reaper...rafm...etc.. any of those manufacturers figs can be used (and are) with the warhammer rules..
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Davall
Nerd Rager!
Joined: 29 Nov 2010
Posts: 1925
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| Posted: Wed May 18, 2011 6:09 pm Post subject: |
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In a friendly, mostly informal setting like the CGL, using non GW models is no big deal. As long as people know what is what, it's all good.
In a GW setting, that is strictly verboten. They want 100% model compliance.
The problem lies where certain of our members play in tournaments, and they require GW models (not all do, but a lot do).
For a lot of us, myself included, using non GW models is not an issue. For my TK's, I have a decent sized selection of Reaper minis to use for characters. For the tourny folks, that just doesn't fly.
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Arromanche
Ultimate Bandwagoning GW Whore
Joined: 27 Nov 2010
Posts: 1902
Location: Burke, VA
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| Posted: Wed May 18, 2011 8:12 pm Post subject: |
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A site showing GW customer dissatisfaction.
http://www.facebook.com/notes/games-workshop/your-comments/227241343957370
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Corey
Clanrat
Joined: 29 Nov 2010
Posts: 832
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| Posted: Wed May 18, 2011 8:13 pm Post subject: |
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| Arydadan wrote: | | Honestly I think it's the arrival of all three issues at once that makes it feel like such a statement about their corporate attitude. |
This. I'm used to price hikes yeah, but they're doing it while changing what they make a lot of their models out of, replacing with a cheaper material, then raising prices on them? PLUS, I don't really care if the aussie thing doesn't impact me, it's absolute bullshit! |
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Corey
Clanrat
Joined: 29 Nov 2010
Posts: 832
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| Posted: Wed May 18, 2011 8:58 pm Post subject: |
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| Reading over the kings of war rules right now, and im' a fan. Simple game, that seems a mixture of 7th and 8th edition of warhammer. Haven't looked at the armies yet (aside from the models), but im' liking what I see, and might be tempted to try this game out. Their orcs and abyssmal dwarves are beautiful. |
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nickray84
Joined: 11 Dec 2010
Posts: 522
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| Posted: Wed May 18, 2011 9:02 pm Post subject: |
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not trying to start an argument but whats up with the complaining about customer service? they are just friggin plastic / pewter toy figurines. if you buy your kid a gi-joe, do you expect "excellent customer service" on it or better yet, the human resource department to thank you via email or phone call for buying your daughter a barbie doll? that to me makes no sense and WE all know were' gonna keep buying this crap. they've been jacking their stuff for years now. I remember when chapter codex's were 10 bux but on a serious note, does anyone know when the US prices are going to increase so I can get my 2nd fantasy army via online?  |
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KevinC
Nurgling
Joined: 01 Dec 2010
Posts: 952
Location: Herndon, VA
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| Posted: Wed May 18, 2011 9:15 pm Post subject: |
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The manager who just got moved from Fair Oaks GW strongly suggested you buy anything your going to buy in the next two weeks.
But seriously... The issue is not that there we dont have catered service from them, its that they dont listen when massive groups of people start to complain.
Mantic is dirt cheap and decent.
Maulifax is fun, same with the dozens of other games.
Price increases hurt your business, and no matter how many new groups you get, your still loosing all the old hands from the constant spiking.
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Kevin C
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Corey
Clanrat
Joined: 29 Nov 2010
Posts: 832
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| Posted: Wed May 18, 2011 9:25 pm Post subject: |
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| nickray84 wrote: | | they are just friggin plastic / pewter toy figurines. if you buy your kid a gi-joe, do you expect "excellent customer service" on it or better yet, the human resource department to thank you via email or phone call for buying your daughter a barbie doll? |
Not sure quite how to articulate this very well, but the opinion I want to get across is that when it comes down to it, these are not just kid gi-joes or some other toy kids collect. Compare these more to collecting model trains or model whatever. You're buying the model, you're putting the work in to put them together, possibly spending more money or simple man hours in converting and modeling your own stuff, and then spending even more hours in painting this stuff up, to make it your own unique army. I think comparing this to collecting gi-joes is such a misrepresentation of this hobby.
And if I did buy a kid a gi-joe (disregarding that you're implying this is mainly a kids hobby), as a parent I sure as hell would not continue buying their toys if they publically proclaimed they were going to start using cheaper materials, and then began jacking the prices to an absurd level, and i'd move on. Not saying this is the end of warhammer for me, but the only people i'm buying from now are going to be army deals on ebay from hand me downs, or going elsewhere for similar models.
| Quote: | | does anyone know when the US prices are going to increase so I can get my 2nd fantasy army via online? |
Pondering the ways I can get my hands on dark eldar stuff now. Those new models are soo good!  |
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Casey
Genestealer
Joined: 20 Dec 2010
Posts: 714
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| Posted: Wed May 18, 2011 9:37 pm Post subject: |
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| The Mantic ruleset looks fun but it looks like it would be better geared towards 15mm stand based games. I honestly don't know why their figures are singly based when the game doesn't require it. |
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Osprey
Joined: 07 Mar 2011
Posts: 159
Location: Norfolk Va
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| Posted: Wed May 18, 2011 9:54 pm Post subject: |
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Havn't had time to look at the rules yet but the mantic ghouls look beast
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Corey
Clanrat
Joined: 29 Nov 2010
Posts: 832
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| Posted: Wed May 18, 2011 9:57 pm Post subject: |
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| Since the elves they've really stepped up their game. Oh and I've already admitted to myself that I will still be giving GW my money, but a hell of a lot less (so I can sleep at night ). |
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Skryre
Beastlord
Joined: 01 Dec 2010
Posts: 610
Location: US
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| Posted: Wed May 18, 2011 10:14 pm Post subject: |
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| nickray84 wrote: | | not trying to start an argument but whats up with the complaining about customer service? they are just friggin plastic / pewter toy figurines. if you buy your kid a gi-joe, do you expect "excellent customer service" on it or better yet, the human resource department to thank you via email or phone call for buying your daughter a barbie doll? that to me makes no sense and WE all know were' gonna keep buying this crap. they've been jacking their stuff for years now. I remember when chapter codex's were 10 bux but on a serious note, does anyone know when the US prices are going to increase so I can get my 2nd fantasy army via online? |
Yea but GI Joe doesn't advertise themself as a luxury product, GW does. Luxury goods dealers tend to have amazing customer service, because no one NEEDS what you sell, and what you sell is damn expensive, so you better make them want to buy it from you. GW customer service is like walking into a lambo dealer, they slap you across the face, tell you that they just double the price, and still expect you to buy it.
~Skryre
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KevinC
Nurgling
Joined: 01 Dec 2010
Posts: 952
Location: Herndon, VA
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| Posted: Wed May 18, 2011 10:22 pm Post subject: |
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Casey... Its so people will buy their stuff to use it for GW games.
I know i do... Thats how i was introduced to it.
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Kevin C
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nickray84
Joined: 11 Dec 2010
Posts: 522
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| Posted: Wed May 18, 2011 11:11 pm Post subject: |
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collecting games work shop products is a hobby just like anything else. If I buy a paintball gun and everything to go with it, its gonna run me about the same amount as it would cost to assemble a 2k - 2.5k army of either 40k or fantasy.... if I put parts into my camaro, the hot cam, headers and chip are going to be around 4-500, same amount for a decent army for GW terms. We are involved in a hobby, collecting gi-joes is a hobby, gi-joes are a toy, we play with little toys. theres no way getting around that. Im a parent my self and my son has batman toys the same scale as my blood angel terminators, theres no difference, they are all toys! Toys are not a luxery by any means. Everytime you fill your car up with gas, you could be buying a squad of tac marines or even better if its a truck or suv, a land raider! Is filling your car up a luxury? Should i expect kumar to come out of shell gas station to present me with excellent customer service every time i fill up my tank? I dont expect any customer service form GW, they make cool models, have a cool game and all the others dont compare. I hate them beyond explanation but for that, I refuse to play at their commie shops and dont ever buy from them. How can you compare the models from warmachine or hordes to ours? they are fugly in my opinion. Fact is, prices are going to rise in everything from now on in the world, if you dont like it then dont pay it. we have a choice here in america.
Not trying to sound like a douche, just debating, thats all. Lots of whining going on over this subject. We all saw it coming, if you dont like it, dont buy it. Post on their spacebook too, bet they wont care. They are the monster and you are the minion.
Hope no one looks down on me for speaking my opinion, just my un educated 2 cents... |
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Arromanche
Ultimate Bandwagoning GW Whore
Joined: 27 Nov 2010
Posts: 1902
Location: Burke, VA
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| Posted: Wed May 18, 2011 11:50 pm Post subject: |
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Sorry but our "whining" is our rage venting. I want to buy stuff but even I refrain because of ridiculous marketing practices by a corporate mentality that has no clue. In my life never have I seen a company that so enrages its customers and treats them as insignificant except for Oil companies.
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SiteAdmin
Site Admin
Joined: 27 Nov 2010
Posts: 956
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| Posted: Thu May 19, 2011 6:52 am Post subject: |
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Yes I know they raise their prices, and like Corey Im done. Its not the money its the baggage that is included. I am not sure how you can support a company that treats its customer base like dirt. Hell the main reason why I dont shop at Safeway (a necessity) and go to Wegmans is the price and that Wegmans goes out of their way to treat you with respect. They want your money. Its just arrogance on GWs part. Their corporate model is worth [censored].
True, its a hobby but all hobbies items are luxury items. Its not a necessity, you dont need them to live (whether your hobby is paintball or miniature gaming) Comparing getting gas to buying figures is not apples to apples. Gas is a necessity in this day and age you dont have a choice but to buy it.
Wargame miniatures, which are I agree are more like the Model RR items are expensive, however the RR manufactures go out of their way to treat you with respect. In the Historical wargame communities they treat their customers very well. They are less expensive, you get more models for your buck and they support their fan base fanatically. Even with new manufacturers take the Perry Twins who used to sculpt for GW, for the last year or so are producing plastics that are as good if not better then GW items for a lot less. Take the Warlord company as well with their English Civil War figs, very nice models.
Other manufacturers are excited when you post items about their models, talk about them etc. Unlike GW they dont file class action suites against you if you film a Fan Movie for them. Its free advertisement and builds up the fan base. Frankly I am now waiting for that Space Wolf comic to be closed down by GW.
GW doesn't get it, they never have and unless their company paradigm changes they never will.
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nickray84
Joined: 11 Dec 2010
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SiteAdmin
Site Admin
Joined: 27 Nov 2010
Posts: 956
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| Posted: Fri May 20, 2011 3:14 pm Post subject: |
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| Quote: | | "The business model all our businesses follow is that of the niche marketer. Niches have some wonderful natural advantages. They are largely protected from macro economic factors, their customers are dedicated and loyal, and price isn't the number one consideration. To retain those advantages it is vital to have high quality products and services, and vital that the business should keep its focus and specialisation. The tabletop fantasy wargames niche that we have built at Games Workshop over the years has these advantages, and we do work very hard to provide the right products, the right services and to retain management's focus on our specialised offer." |
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